Privacy Policy

1.What we collect

Account data: your email address, your interface language, your credit balance and your credit transaction records.

Creation data: your prompts, uploaded reference media (images, videos and audio), selected parameters and generated works.

Technical data: the request logs we need to run the service, diagnose failures and prevent abuse.

Usage data: which pages you open, which templates you view or pick, what you search for, and whether a generation succeeded. We use this to work out which parts of the product need improving. It is tied to a random browser identifier, not to your name.

We never ask for your real name, phone number or postal address.

2.How we use it

To generate what you ask for and show the results back to you.

To keep your credit balance correct, including refunding credits when a generation fails.

To answer the messages you send through the feedback centre or by email at [email protected].

We do not sell your data, and we do not use your prompts or media to train our own models.

3.Keeping your data safe

Generation only ever touches what that generation needs. Your email address, account details and credit records are kept separate and play no part in it.

We process your data only as far as running the service requires, and we limit who can access it internally.

4.How long your works are kept

Your generated works and their reference media stay available to you for 24 hours. After that they are no longer shown in your account and are cleared from the service.

Download anything you want to keep before the 24 hours are up.

You do not have to wait: delete a single result from the results page, or use “Clear account data” on your account page to delete everything at once.

Account data such as your email and credit records is kept for as long as your account exists, because the service and its accounting depend on it.

5.Content you upload

You are responsible for what you upload. By uploading a reference file you confirm that you hold the necessary rights to it or are otherwise permitted to use it, and that it infringes no one's rights and breaks no law that applies to you.

Your prompts, uploaded media and generated results are checked automatically against our Content Policy before generation and again before delivery; requests that fail these checks are refused and their credits refunded. These checks do not shift responsibility: we accept no liability for the content you provide or for how you use the results. We may remove content and suspend accounts that breach these terms.

6.Content and conduct we prohibit

Sexual or sexualised depictions of anyone under 18 are forbidden without exception. This covers photorealistic, illustrated, animated and otherwise fictional depictions, and applies whether or not a real person is involved.

Sexual depictions of real people made without their consent, and content used to impersonate, harass, defame or defraud anyone.

Sexually explicit or pornographic content, nudity intended to arouse, and other adult (NSFW) content — whether or not real people are depicted.

Content that attacks, demeans or dehumanises people, or incites hatred, discrimination or violence against them, on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, disability or health condition.

Torture, mutilation, killing and comparable extreme violence presented for its own sake, and content that instructs or incites such acts.

Any other use that breaks the law where you are.

Requests that breach these rules may be refused and fail to generate. We may remove content and suspend or close accounts without notice. Where the law requires it, we retain the relevant records and cooperate with law enforcement — such retention is an exception to the 24-hour rule above.

7.Your choices

Delete any single result from the results page.

Clear every result at once from your account page.

For any privacy request, including deleting your account, contact us through the feedback centre or by email at [email protected].

8.Cookies and local storage

To keep you signed in, we set one strictly necessary cookie that holds only a random session identifier. Scripts on the page cannot read it, and it is never used for advertising or analytics. We also store your language choice in your browser.

We also store a random identifier that lets us tell repeat visits apart when we count usage. It contains nothing about you personally, it never leaves our own service, and clearing your browser storage resets it.

Advertising and analytics: we use Google Analytics 4 and Microsoft Advertising to measure visits and ad performance, and to learn which ads lead to sign-ups and purchases. They set their own cookies, and the data they receive — the pages you visit, whether you register or buy, and a random identifier they generate — may be processed outside your country, including in the United States. They never receive your prompts, your media or your email address. You can block these cookies in your browser or with an extension; the service keeps working without them.

Your consent: if you are in the European Economic Area, the United Kingdom or Switzerland, Google Analytics 4 and Microsoft Advertising load only after you accept them in the cookie banner; if you decline, they are never loaded. You can change your choice at any time with “Cookie settings” at the bottom of every page.

9.Third parties we rely on

Error monitoring: we use Sentry to collect the technical details of crashes so we can fix them. Those reports are stored in the United States. They contain the error itself and the page it happened on, not your prompts, your media or your email address.

Payments: card and wallet details are handled by the payment provider. We never see or store them.

Advertising and analytics: Google Analytics 4 (Google) and Microsoft Advertising (Microsoft) measure traffic and ad conversions as described under “Cookies and local storage”. Their data may be processed in the United States.

AI processing: content needed for creation and automated checks is sent to AI service providers, including WaveSpeed, SeeGen and our configured language-model providers. Account details and credit records are not part of these requests. We do not sell your data.

10.Changes to this policy

If this policy changes materially, we will ask you to accept the new version before you continue using the service.